Shipping

 

What are your local (Singapore) shipping charges?

We do our best to keep shipping costs as low as possible for you. Shipping charges are calculated upon checkout based on the weight of your items.

Generally, available shipping options are as follows:

  • Local postage (table rates of Singapore Post apply, calculated on checkout)
  • Registered Mail (Trackable): $2.24 in addition to local postage fees

These may vary depending on the size of the items that we may offer in our shop. We reserve the right to choose the best method of shipping your items within the selected range. Do let us know if your order is urgent and we will do our best to expedite the order.

Please kindly note that the local shipping service is operated by Singapore Post (Singpost). While we do do our best to process your orders as soon as possible, we cannot be responsible for Singapore Post’s delivery timings or service. Do choose Registered Mail of you would like a trackable delivery. Mint & Ordinary will not be responsible for any lost mail should you choose local postage (without tracking), and/or free shipping as delivery method. 

Important point to note: if you qualify for free local shipping, we reserve the discretion to choose an appropriate mode of shipping, including non-trackable mail. If you wish for it to be delivered via a trackable service, please kindly select the relevant shipping method upon check out.

 

Do you ship internationally?

Yes, we do! We ship internationally. The shipping costs are calculated upon checkout based on the weight of your items.

 

What are your international shipping charges?

Shipping charges are calculated upon checkout based on the weight of your items.

Generally, available shipping options are as follows:

  • International postage (table rates of Singapore Post apply, calculated on checkout)
  • Registered Mail (Trackable): $2.50 in addition to international postage fees

These may vary depending on the size of the items that we may offer in our shop. We reserve the right to choose the best method of shipping your items within the selected range. For example, due to size and/or weight limits of selected method, hence an alternative shipping method will be used. Do let us know if your order is urgent and we will do our best to expedite the order. Mint & Ordinary will not be responsible for any lost mail should you choose standard International postage (without tracking), and/or free shipping as delivery method. 

Please kindly note that international shipping service is operated by Singapore Post (Singpost) and your country’s postal service. While we do do our best to process your orders as soon as possible, we cannot be responsible for delivery timings or service. Do choose Registered Mail of you would like a trackable delivery.

 

How long does it take for my order to ship?

Generally, standard orders are processed and shipped out within 1-3 working days. After which, your chosen shipping method will determine the delivery timing. The following is an estimation provided by Singapore Post:

Local (Singapore)

  • Local postage: 3- 5 working days

  • Registered Mail (Trackable): 2 – 3 working days

International

  • 5 – 14 working days

Do kindly note that delivery times are only estimates, and services are provided by the Postal services. We cannot be held responsible for delivery times or services once your order is shipped out. Please expect delays during peak seasons. We also cannot be responsible for lost or damaged items in the process of delivery.